Bill Bernbach on Technique, Substance & What Makes Advertising Great

5/15/47

Dear ______________ :

Our agency is getting big. That’s something to be happy about. But it’s something to worry about, too, and I don’t mind telling you I’m damned worried. I’m worried that we’re going to fall into the trap of bigness, that we’re going to worship techniques instead of substance, that we’re going to follow history instead of making it, that we’re going to be drowned by superficialities instead of buoyed up by solid fundamentals. I’m worried lest hardening of the creative arteries begin to set in.

There are a lot of great technicians in advertising. And unfortunately they talk the best game. They know all the rules. They can tell you that people in an ad will get you greater readership. They can tell you that a sentence should be this short or that long. They can tell you that body copy should be broken up for easier reading. They can give you fact after fact after fact. They are the scientists of advertising. But there’s one little rub. Advertising is fundamentally persuasion and persuasion happens to be not a science, but an art.

It’s that creative spark that I’m so jealous of for our agency and that I am so desperately fearful of losing. I don’t want academicians. I don’t want scientists. I don’t want people who do the right things. I want people who do inspiring things.

In the past year I must have interviewed about 80 people – writers and artists. Many of them were from the so-called giants of the agency field. It was appalling to see how few of these people were genuinely creative. Sure, they had advertising know-how. Yes, they were up on advertising technique.

But look beneath the technique and what did you find? A sameness, a mental weariness, a mediocrity of ideas. But they could defend every ad on the basis that it obeyed the rules of advertising. It was like worshiping a ritual instead of the God.

All this is not to say that technique is unimportant. Superior technical skill will make a good ad better. But the danger is a preoccupation with technical skill or the mistaking of technical skill for creative ability. The danger lies in the temptation to buy routinized men who have a formula for advertising. The danger lies In the natural tendency to go after tried-and-true talent that will not make us stand out in competition but rather make us look like all the others.

If we are to advance we must emerge as a distinctive personality. We must develop our own philosophy and not have the advertising philosophy of others imposed on us.

Let us blaze new trails. Let us prove to the world that good taste, good art, and good writing can be good selling.

Respectfully,
Bill Bernbach


I just… i mean… it’s all so… perfect. This is perfect.

Bernbach is already top of mind for me as I look for people in creative business that I can learn from…

In this note (found here) is a depth of vision showing more than just creative spark.

More than maverick, “fuck it!” creativity. (His work was so good it makes me want to reduce him to this kind of intense, unsafe fire.)

As I build my own company, as we go through the stages of boom, excitement, feedback, plateau, opportunity, reaching, spinning up, scaling, etc., how could I possibly keep this top of mind enough?

I can’t even think of a favorite piece of this quote.

A New Style of Copywriting, mid-1900s

“The new style was called ‘impressionistic copy,’ or ‘atmospheric advertising.’ It made its pitch obliquely, by suggestion or association. It featured opulent art and striking layouts, striving for an impression of effortless high quality and class. The new style valued dignified, elegant writing as a compliment to its high visual tone. Finally, instead of the shady patent-medicine, mail-order associations of [Reason-Why Copywriting], the new style conveyed an impression of honesty and clean ethics.’

Stephen Fox on Advertising in mid-1900s

Copywriting Trends in 1901

Advertising, Kennedy told Lasker, is ‘salesmanship on paper.’ Instead of merely drawing customers to the store, Kennedy now asserted, an ad should say in print precisely what a good salesman would say face-to-face to a customer. Instead of general claims, pretty pictures or jingles, an ad should offer a concrete reason why the product was worth buying. Not charming or amusing or necessarily even pleasing to the eye, a good eye was a rational, unadorned instrument of selling: ‘True “Reason Why” Copy is logic, plus persuasion, plus conviction all woven into a certain simplicity of thought—pre-digested for the average mind, so that it is easier to understand it than to misunderstand it.’ Like Bates, Kennedy warned against aiming copy to high for the public to grasp. The average person, he urged, was uneducated but not stupid, with a shrewd but persuadable openness to appeals made by sensible arguments. Advertising needed to find a delicate middle ground, high enough for rational dialogue but not over the public’s head.”

Stephen Fox on Advertising in 1901

Joel York on the One SaaS Marketing Strategy to Reduce Churn

“There is only one SaaS marketing strategy to reduce churn: increase use.

Some people think SaaS churn is something that happens when a customer comes up for renewal, it isn’t. The causes of SaaS churn occur much earlier in the customer lifecycle; cancellation is simply the finale. The battle against SaaS churn begins in product design. Long before a SaaS customer decides to cancel, a SaaS marketing professional decides to create a product that is hard to adopt and easy to switch by paying more attention to product features than to customer value that encourages expanded and habitual use.”

Joel York