The Impact of a Rosser Reeves Commercial

“In 7 years the 59-second commercial made more money than the movie Gone With The Wind had in a quarter-century.”

Wiki about Rosser Reeves (relation!?)

Rosser Reeves was a significant real life advertising exec who shook things up a bit (part of Don Draper’s character is based on Reeves… now that feels good to say).

He was die hard about bringing the ads back to the product:

“No, sir, I’m not saying that charming, witty and warm copy won’t sell. I’m just saying I’ve seen thousands of charming, witty campaigns that didn’t sell.”

He actually coined the phrase “unique selling proposition” (abbr: USP) which one hears so often these days in marketing circles.

“You must make the product interesting, not just make the ad different. And that’s what too many of the copywriters in the U.S. today don’t yet understand.”

This predates Seth Godin by a decade or two (Godin’s initial boom of success came from books like Purple Cow and others where he reminded marketers all over the world of this simple truth: if the product isn’t interesting, you’re in a losing position over time).

You can find some interesting Rosser Reeves advertisements for the Eisenhower campaign here.

Bill Murray on Commitment and Death

“You gotta commit. You’ve gotta go out there and improvise and you’ve gotta be completely unafraid to die. You’ve got to be able to take a chance to die. And you have to die lots. You have to die all the time. You’re goin’ out there with just a whisper of an idea. The fear will make you clench up. That’s the fear of dying. When you start and the first few lines don’t grab and people are going like, ‘What’s this? I’m not laughing and I’m not interested,’ then you just put your arms out like this and open way up and that allows your stuff to go out. Otherwise it’s just stuck inside you.”

Bill Murray

Pete Doctor & Mary Coleman on the Secret Recipe

Everyone holds hands and jumps out of the airplane with the promise that they’ll build a parachute before they hit the ground.”

Pete Doctor, Pixar

[laughs] So true. It’s funny because I get calls from producers down in Hollywood asking for the secret recipe. And I always say it’s really hard work, and committing to slog through the bad times. Trusting that if we stick with it and support each other we’ll get there. There’s no short cut for getting it right. We’re willing to keep going back to the drawing board, put it up, look at it, throw it all away and start over. We’re willing to do that over and over and over again. It’s not always fun—despite the images of us all riding around on scooters.

On every project, there’s a point where we think we’ll never crack it. We really despair. We think the story sucks. And that’s when everybody does the hand-holding and commits to making it better.

It’s never been easy. I’ve been here twelve years and there’s never been an easy one.”

Mary Coleman, Pixar

Chrysler’s latest commercials are perfect.

The world is full of HORRIBLE commercials.

You’re right, Samsung, I’ve ALWAYS wanted a phone I can take video on while simultaneously snapping pictures WHILE SKYDIVING THANK YOU FOR FINALLY MAKING A PHONE WORTH BUYING YOU GUYS ARE SO IN TUNE!!!1!

In that world, these commercials from Chrysler (I believe all by W+K) are exceptional. Story, grit, pride, the perception of authenticity…

In a world of shit products and shit marketing those who can turn product into story and story into something I already am and can be more a part of will die with smiles.

My only bummer with this one is the dumb synth strings. If that was real strings in a real room this thing is tears and fist pumping.

The bellman’s nod. The flag flying.

Humble beginnings are… humbling. Too bad they couldn’t get a deep track for this one as well. Probably only meant for a small, Portland audience.

How to See Design

Learn to think about design in terms of color, texture and type instead of homepage, carousel and button and you’ll see thoughtful design and inspiration everywhere.

Pulled out of the coffee shop today, saw a building that made me think, “that’s actually a perfect color for client X.”

Far more than I’d like to admit I find myself stopped on the street staring at the typography of a sign or menu posted in a window. My friends make fun of me.

This is a shift I’ve just started noticing. Previously I think I only noticed design decisions on websites. The web was what I was designing, so I paid attention to the web with a designer’s eye.

Now design is borking my whole deal, man. Everything is designed and I notice it everywhere like some tinfoil hat wearing, motorola RAZR using conspiracy theorist. Goddam design.

How to Communicate Market Leadership

A client recently asked me this question and I want to share my response.

“How can we communicate major authority, that we are the “de facto” leader in this space?”

Good question. I listened to an interview with Ramit Sethi yesterday — his outlook always grounds me back into what matters (in an industry full of butt-plug headlines and ‘149 unbelievable business insights that will ninja-kick your blown mind into unmatched glory/shame India virtual assistant work from home photoshop download!’.

He was talking about how his goal isn’t short term revenue, it’s long term revenue, not sales today but buyers for life.

Of course, he has the luxury of thinking like this. Why? Because his products are built on TONS of research, feedback, proof, results. He can be as strong in the messaging and marketing about his products as he wants, he can spend as much money on marketing and advertising as he wants, because he knows the shit is the shit.

There’s design that builds trust, differentiates, communicates effectively, feels fresh. There’s design that feels quality and strong and well thought through. Your site will be all of those things. In some ways this is the “Market Leader” element you’re asking about. But I think the real “market leader” feel comes from the degree of confidence, boldness, honesty you get to utilize in your customer interaction… because it’s proven. Like Ramit.